FAQs

1	e-Book-2 Program Discount - For People Who Have Purchased The Print Edition of the Book We now offer a special low price on digital volumes if you have previously purchased the equivalent…
2	Upgrade from RustyBrick Siddur to Wasserman Digital Artscroll Siddur If you already have the RustyBrick Siddur app on your iOS/Android device, for a limited time, you can…
3	App Crash At Start Up - Causing Library to be Deleted Why am I seeing this screen when I try to open my app? Unfortunately, due to an Apple update, you will…
4	Can I add ArtScroll URLs to my filter's whitelist? Yes! If you have a filter installed on your device, it is very possible that it can block the Store…
5	Can I copy and paste from the app? Due to security issues we will not be able to offer the "copy and paste features" in the ArtScroll Digital…
6	Can I download the app on my computer? The ArtScroll Digital Library is available for tablets and phones in conjunction with either the Apple…
7	Can I get a discount for previously purchased volumes when I buy the complete set containing those volumes? If you have purchased any individual volume(s) and you now want to buy the complete set that contains…
8	Can I print pages for Shabbos? Unfortunately, we have not yet devised a solution for printing pages from the app for Shabbos use. All…
9	Gifting Digital Sefarim/Books You can now gift others digital sefarim and books from our website appstore.artscroll.com Simply add…
10	How can I access my Android purchases on my Apple device? To access your Android purchases on your Apple device, please follow these instructions: If you already…
11	How can I access my Apple purchases on another Apple device? You can access your previously purchased content on u p to five Apple devices that use your iTunes account…
12	How can I access my Apple purchases on my Android/Kindle Fire device? To access your Apple purchases on your Android/Kindle Fire device, please follow these instructions:…
13	How can I add a Hebrew keyboard to my device? As of right now, Kindle does not support Hebrew. On Apple devices: First, go to your device settings,…
14	How can I cancel the auto-renewal of my Daf Yomi Monthly Subscription? Your subscription is governed, billed, and renewed monthly by your device through iTunes/Google Wallet.…
15	How can I get a refund? Unfortunately there is no way for us to directly refund a purchase processed by iTunes or Google Wallet,…
16	How can I install the app? To install the app on Apple devices, please see Downloading the App on Apple Devices - iPad, iPhone,…
17	How can I organize volumes in my library? From your library, tap and hold your finger on a volume until it becomes slightly raised. From the raised…
18	How can I restore the footnotes window? The notes window appearing as the bottom half of the translation page can be re-sized or closed using…
19	How do I force close the app? The process of force closing an app (also called force quit) varies from device to device, so please…
20	Key to the font styles used in the Schottenstein Talmud Unfortunately, we do not have an official key explaining all of the tools incorporated into the Artscroll…
21	What are all the question marks around the app? You will notice that there are many question marks placed throughout the app. When you tap on a question…
22	What should I do if I have missing pages, blank pages, or pages out of order? If you are experiencing any of the above issues please try the following: 1)Navigate to your library…
23	Where are Shabbos/Yom Tov prayers in the Siddur? The Shabbos and Yom Tov prayers are not included in the Siddur in accordance with Orthodox Halachic…
24	Why are there so many updates (red numbers) and do I need them? The bubbled numbers on the covers of the volumes represent the amount of files that have pending updates.…
25	Why does the Library on my Android device appear empty? We released an Android app update (2.0.8) over this past weekend designed to make the ArtScroll App…
26	Why does the masthead sometimes disappear on my iPhone? There is a full screen mode built into the iPhone and iPod Touch versions of the app. It can be accessed…